Businesses that take customers hostage

To make more profits, a company split-tested their website. They discovered that removing the “cancel subscription” button and providing a phone number to customer service instead increased the customer lifetime value. True story. Hostage situations always cause...

Your number 1 investment must be yourself

Why? Because we become our lowest standards, not our biggest dreams Who we are determines the quality of our work, the work we produce, the level of happiness we experience, the level of the income we generate, the quality of the relationships we have. We have hopes...

6 Simple Ways You Can Ditch the Drama in Your Business

6 Simple Ways You Can Ditch the Drama in Your Business If drama with your clients, business partners, or vendors – or within yourself — prevents you from sustaining or growing your business, there are actions you can take and mental adjustments you can make that...

Nine Webinar Skills Every Entrepreneur Must Master

Nine Webinar Skills Every Entrepreneur Must Master Webinars are a creative way to grow your client list and connect with your market. Among many other things, they can be beneficial for your business. Below you’ll find a list of skills and characteristics that will...

Why Ambitious People Underperform and How to Fix It

Why Ambitious People Underperform and How to Fix It Do you ever feel crazy busy and so overwhelmed, like there is a ton going on whether it’s information overload, ton of projects, or you just got technology coming out of every pore? Many of us feel like we are ADD in...